FAQ
Depending on your location, it takes an average of 1-4 days to receive your package.
Yes all orders are tracked.
We deliver all over Europe
If you would like to receive an order from us even though we don't deliver to your country yet, send us a message. We'll do our best to make it possible for you.
We work closely together with FedEx, DHL, UPS, Postnl and Bpost.
About Brothers4Change
Which each sold product, 10% of the profit is automatically placed on a separate bank account, that we use solely to make education more accessible.
We are currently helping students in developing countries by providing them with solar lighting, clean water and school buildings.
We are currently active in the Kivu region in the Democratic republic of Congo.
We would absolutely love it if you could use your network and tell your friends and family about us.
Yes, our goal is to help as many students as possible. Therefore we will definitely expand to other countries/continents in the future.
Contact
Within 24 hours max!
Yes, we answer mails in the weekends but we are not available by phone.
Refund policy
All of our products come with a 2-5 year guarantee and can be returned for free within 14 days after you received your order. You can find our refund policy through the following link:
https://brothers4change.com/pages/refund-policy
Partnership
We are interested in working together with all kind of influencers. If you think you are a good match, please send a message to jonas@brothers4change.com
we will contact you shortly after.
Please send a message to jonas@brothers4change.com if you are interested in becoming a reseller of any of our products. We will then contact you.
The affiliate program will be soon available.
Couldn't find your answer?
Please send us a message. We'll answer your specific question within 24 hours.